Legal & Privacy
Privacy Policy
We're committed to protecting your personal information and being fully transparent about how we collect, use, and safeguard it.
Last updated: June 1, 2026
Summary: Alpha Honey® collects only the information necessary to process your orders, improve your experience, and keep you informed about your purchases. We never sell your personal data to third parties.
1. Information We Collect
When you interact with Alpha Honey® — whether by browsing our website, placing an order, or contacting our support team — we may collect certain information about you.
Information you provide directly:
- Full name and billing/shipping address
- Email address and phone number
- Payment information (processed securely by our payment partners — we do not store full card details)
- Messages and correspondence sent through our contact forms or support channels
- Reviews and feedback you voluntarily submit
Information collected automatically:
- Browser type, device type, and operating system
- IP address and general geographic region
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to operate and improve Alpha Honey®. Specific purposes include:
- Processing and fulfilling your orders, including sending shipping and delivery notifications
- Responding to customer service inquiries and support requests
- Sending transactional emails related to your purchases
- Sending promotional communications where you have opted in (you may opt out at any time)
- Improving our website, products, and overall customer experience
- Detecting and preventing fraudulent activity and maintaining security
- Complying with applicable legal obligations
Marketing emails: If you have opted into our email list, you may receive product updates, special offers, and men's health wellness tips. You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate our business (e.g., payment processors, shipping carriers, email platforms). These parties are contractually bound to use your data only as directed by us.
- Legal Compliance: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honor this Privacy Policy.
- Protection of Rights: When necessary to protect the rights, property, or safety of Alpha Honey®, our customers, or the public.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. Types of cookies we use:
Essential Cookies
Required for the website to function properly (e.g., shopping cart, login sessions).
Analytics Cookies
Help us understand how visitors use our site so we can improve it.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain legal exceptions.
- Portability: Request your data in a structured, machine-readable format.
- Opt-Out: Opt out of marketing communications at any time.
- Restriction: Request that we restrict processing of your data in certain circumstances.
To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure payment processing via PCI-DSS compliant payment partners
- Restricted internal access to personal data on a need-to-know basis
- Regular security assessments and monitoring
While we take these measures seriously, no system is completely immune to security threats. If you believe your data has been compromised, please contact us immediately.
7. Third-Party Links
Our website may contain links to external websites or services. Alpha Honey® is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
8. Children's Privacy
Alpha Honey® is intended for adults aged 18 and over and is not directed at minors. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email.
Your continued use of the Alpha Honey® website after any changes constitutes your acceptance of the revised Privacy Policy.